Wilfred J. “Will” Lucas is President of the W. Lucas Group, Inc., a leadership development and executive coaching firm based in the Chicago area. Previously, he spent nearly 25 years working in various corporate executive positions, including leadership positions as divisional general manager of Allegiance Healthcare, a unit of Cardinal Health, and also corporate staff leadership roles at Baxter Healthcare. As a business coach, Lucas works with high potential middle managers and senior leaders in a cross section of industries. He has engaged with numerous clients — at companies from BMO Harris Bank to Blue Cross Blue Shield — to help them leverage their individual gifts to achieve personal and company goals. The strategic “chalk talks” Lucas will present here are designed to help readers develop the leadership skills which can propel them to the next level.
By Will Lucas
What happens when you have just been promoted from individual contributor to your first job as a manager? Suddenly, you are not just responsible for your own contributions to the organization, but you are responsible for the contributions of others too.
So, now what? Typically, no one offers inside information on how to work with and manage others. In fact, much of what leaders learn is learned on the job. People are not born with every skill needed to lead others. It is a learned process, a journey.
As new managers embark on their leadership journey there are a few important lessons to take into account. Consider the example of a very successful individual contributor at a financial institution, who was promoted to her first supervisor role during a time of crisis. (more…)